Terms of use

TERMS AND DEFINITIONS

1. Platform terms

1.1 The “Company” – CopyBet UK Ltd (3rd Floor, 120 Baker Street, London W1U 6TU), licensed by the UK Gambling Commission, operating license No. 000-053774-N-330744-002.

1.2 A “Client” is an individual aged 18 or older with a CopyBet Profile opened on their behalf.

1.3 “CopyBet” is a copy-betting platform provided by the Company.

1.4 A “CopyBet Profile” is a Client's private virtual workspace in the copy-betting platform.

1.5 “CopyBet Sportsbook” is a platform within CopyBet services for placing bets on sports events.

1.6 A “Tipster” is the owner of a CopyBet Profile, who offers bets for Followers to copy.

1.7 A “Follower” is an owner of a CopyBet Profile, who subscribes to a Tipster(s) and copies their bets.

1.8 An “Affiliate” is a Client, who earns commission by attracting new Followers to the Company.

1.9 A “Commission” is a remuneration, which the Company, a Tipster, and an Affiliate receive from the bets copied by a Follower.

1.10 A “Wallet” is an internal payment service intended for depositing/withdrawing money to/from a CopyBet Profile and distributing commissions between the Company and a Client. The platform provides each Client with only one Wallet in the system.

1.11 A “CopyBet account” is an account for copying bets, which opens automatically for every Client upon their registration.

1.12 A “Betfair Exchange account” or a “Betfair Account” is a Client’s account opened on the Betfair Exchange and linked to their CopyBet Profile.

1.13 A “CopyBet Sportsbook Account” or a “Sportsbook Account” is a Client’s account opened on CopyBet Sportsbook.

1.14 A “Nickname” is a username displayed in the Platform instead of a Client’s real name. A Nickname is specified by a Client just once during the registration of a CopyBet profile and can’t be changed in the future.

2. Betfair Exchange Terms

2.1 Betfair Exchange is a the service of BetFair company, which allows Clients to bet against each other. Link: https://betting.betfair.com/what-is-a-betting-exchange.html

2.2 A “Bet” is an agreement to risk money on the unknown result of an Event in order to receive profit.

2.3 An “Event” is an event with an equivocal outcome (for example, a football match), which one can bet on. Includes one or several Markets.

2.4 A “Market” is a set of possible results of an Event, which can be bet on. For instance, a Market of “Match odds” in a football match includes three possible results: the win of the first team, the win of the second team, and the tie.

2.5 Bet type: “Limit”. When copying bets, only Limit type bets are taken into account. When the bet is placed, a particular coefficient limit is specified. Such a bet can be executed by Betfair only with the coefficient that is better or equal to the specified one.

2.6 Bet side: “Back/Lay”. Each possible result of a market can be bet on two sides – back or lay.

2.7 A “Bet Size” is an amount of money, which defines the risk level and the size of the possible Bet Profit. The Bet Side and Price are taken into account.

2.8 A “Bet Price” is a ratio between a Bet Size and the size of the possible Bet Profit (loss). Decimal odds are used. Link: https://betting.betfair.com/decimal-odds-converter-fraction-odds-betfair-explained.html

2.9 A “Bet Liability” is an amount of money that is used for maintaining a bet and will be lost in case of a loss. It defines the bet risk level.

  • For "Back" Bets: Liability = Bet Size
  • For "Lay" Bets: Liability = (Bet Size) * ((Bet Price) -1)

2.10 Betfair Exchange “Account Exposure” is a part of the Betfair Exchange Account balance reflecting the result of placing bets. It shows how much money will be transferred from a CopyBet Profile in case of the worst outcome for all open bets.

2.11 Betfair “Market Exposure” is a part of total Account Exposure calculated for this particular Market.

2.12 “Cashout” is a feature that allows you to settle your bet(s) or a portion of it/them before the end of the Event.

2.13 “Open Bet” is an order sent from the CopyBet system to the Betfair Exchange service with parameters of a new bet on behalf of a CopyBet’s Client (Follower).

2.14 The bet is “Matched” when it’s equated fully or partially with an opposing position. A Matched bet will have a particular outcome as soon as the Market is closed. A Matched bet can not be canceled by a Client.

2.15 The bet is “Closed” when a Market is closed with a particular outcome, all matched bets of this Market are closed as well. A Closed bet can be profitable or unprofitable.

2.16 “Bet Profit” is an amount of money transferred to a Client’s Betfair Exchange Account in case a bet wins (a chosen outcome of an Event matches the real outcome) or an amount of money transferred from a Client’s Betfair Exchange Account in case a bet loses.

For the total Bet Profit, CopyBet is taking into account the Betfair commission for a Market (a corresponding part of the bet).

2.17 “Market Profit” is the total profit for all bets of this Market. The Market profit is charged with the commission from Betfair.

2.18 “Event profit” is the total profit for all Markets of this Event.

3. COPYBET SPORTSBOOK TERMS

3.1 “Event Participant” is an athlete or a team on which bets are placed.

3.2 "Single" is a bet placed on a single Event.

3.3 "Multiple" is a bet placed on the outcome of several different Events simultaneously. To win a Multiple bet, there should be no losses among outcomes of each Event.

3.4 "System" is a set of "Multiple" bets of a particular set of Events. To win System bets, the indicated number of predictions should be correct. For instance, in the System "3 of 4′, 3 out of 4 predictions must prove correct.

3.5 "Chain" is a set of "Single" bets, which include independent Events. The sum of a single bet of the Chain is equal to the first bet of the Chain. The outcome of this bet is calculated and becomes the sum of the next bet. The process goes on until the sum on the account reaches zero.

3.6 "Handicap" is a bet considering an advantage or the leeway of the Event Participant(s), expressed in goals/points/sets, etc., which is provided by the bookmaker. A Handicap is added to a game result after it is over to determine the bet outcome.

3.7 "Total" is a bet on a game result, expressed in the number of goals, pucks, points, or games, scored (thrown, gained, or played) by the Event Participant(s).

 

RISK DISCLOSURE

4. RISK DISCLOSURE

4.1 A Follower agrees with the fact that using CopyBet services is associated with risks. A Follower fully accepts the risk of possible losses, that can occur as a result of the activity of a Tipster.

4.2 A Follower accepts that ignorance or misreading of these Terms of Use does not exempt from the liability and/or risks.

4.3 A Follower accepts the risk of possible losses or lost profit resulting from non-execution or partial execution of copied bets due to low liquidity on the market, insufficient funds of Follower's CopyBet Profile, or other factors.

4.4 A Tipster accepts the fact that using CopyBet services is associated with risks. A Tipster performs operations solely on their own behalf, at their own expense and risk.

4.5 A Follower, a Tipster, and an Affiliate accept the risk of possible losses or lost profit due to the rounding of exchange rates during the balance operations within their Wallets.

4.6 The Company bears no responsibility for defining whether the use of the website is in compliance with the existing legislation in the Client’s jurisdiction. A Client has to make sure that they follow the laws of their country of residence, are fully responsible for opening accounts, and guarantee that gambling is not prohibited in their country of residence.

The Company reserves the right to limit access to all or several sections of its website depending on some particular jurisdictions or territories.

4.7 If necessary, a Client shall pay their taxes and file a tax return on their own in their jurisdiction of residence.

 

COPYBET PLATFORM OPERATION

5. BASIC COPY-BETTING PRINCIPLES WITHIN THE PLATFORM

5.1 The CopyBet platform detects new open bets on a Tipster's account and copies them by opening bets on Followers' accounts

5.2 Priority of copying: in the case when a Tipster has several Followers, bets are copied on the "first come, first served" basis.

5.3 When being copied, Follower's bet parameters (price, size, and others) are defined by the CopyBet platform based on many factors, such as:

  • Subscriptions settings (subscription coefficient, Limit Loss, etc.).
  • Currencies of Tipster's and Follower's accounts (in proportion to rates).
  • A Tipster's Cash Out.

6. COPY-BETTING ALGORITHM

6.1 After subscribing to one or several Tipsters, a Follower specifies individual settings for each of them, according to which the bets should be copied.

6.2 There are two types of Subscriptions: "Per period" (1, 2, or 4 weeks) or "Per event".

6.3 Subscription parameters available for a Tipster:

  • Subscription type
  • Subscription price

6.4 Subscription parameters available for a Follower:

  • Copy Ratio (default value is 1)
  • Limit Loss (disabled by default)
  • Automatic subscription renewal (enabled by default)

7. COPYING FROM BETFAIR EXCHANGE AND COPYBET SPORTSBOOK

7.1 Copying of a Tipster’s bet to Followers’ accounts: when the system receives the signal that a Tipster opened a bet, it defines its parameters and sends orders to open corresponding bets on Followers’ accounts.

7.2 The parameters of the copied bets::

  • The Event and the Market of a Follower's bet = the Event and the Market of a Tipster's bet
  • The type of a Follower's bet = Limit
  • The side of a Follower's bet = the side of a Tipster's bet
  • The price of a Follower's bet = the price of a Tipster's bet with the maximum allowance of minus 10% of this price (the price of a Tipster's bet - 1).
  • The size of a Follower's bet is proportional to the size of a Tipster's bet considering the Copy Ratio and currencies of the Tipster's and Follower's CopyBet Profiles. The currency exchange is made according to the CopyBet platform's rates

7.3 In case of a Tipster's Cash Out, the parameters of the copied bets are calculated in such a way that the outcomes of a Follower's Market and a Tipster's Market are as identical as possible. In some cases, a Follower's bet size may be reduced or a bet may even not be copied.

7.4 After defining the parameters of a Follower's bet, the system checks if there is enough liquidity on the market, i.e if there are enough bets of the opposite side and with the same prices.

  • In case there is enough liquidity, a bet is placed and, highly likely, executed immediately.
  • In case there isn't enough liquidity, a bet will be executed partially or skipped (a Follower can see a corresponding notification in their Profile).

7.5 In case the first bet of a Market is skipped, the entire Market will be skipped (a Follower can see a corresponding notification in their Profile).

7.6 Multiple, System, and Chain types of bets can not be copied from a CopyBet Sportsbook account (see articles 11, 12, and 13 for more information on account types).

8. LIMIT LOSS

8.1 In subscription settings, a Follower can specify "Limit Loss" for each subscription in terms of their CopyBet Profile currency.

8.2 "Limit Loss" is calculated in the following way:

8.2.1 The system calculates "Exposure" for all copied bets of each market.

8.2.2 The system defines maximum possible losses for this Market in total (or the minimum possible profit if the Market is sure to be closed with profit).

8.2.3 In case there are open Follower#39;s bets, which haven#39;t been matched yet or have been matched partially, the system defines the worst possible matching scenario for them: the worst price and size (from zero to the full size). As a result, in case of any outcome for this bet, the profit of this Market will not be less than it was calculated.

8.2.4 The following parameters are required for calculations:

  • Limit – Limit loss specified by a Follower
  • Profit_current – the amount of the profit for all bets copied from this Tipster
  • Profit_max – the profit reference point. By default, this value is equal to the maximum profit for the subscription, but may be reset by a Follower and be equal to the current profit. After this parameter is reset, the system will continue updating it to the maximum current profit value for a subscription.
  • Exposure – the total value of the minimum Exposure values for each of the Markets copied from this Tipster.

8.3 Limit Loss will be activated if (Profit_max – Limit) > (Profit_current + Exposure).

In this case, the next bet that may activate Limit Loss will not be copied.

8.4 The following values are displayed in the web-interface of the platform:

8.4.1 Limit Loss. The value can be edited. In case the value is set to zero, the system will ignore it.

8.4.2 Profit Deviation = Profit_max – Profit_current; shows the difference between the current profit and the maximum one. The difference can't exceed the specified Limit Loss.

8.4.3 Reset (Profit Deviation). An option to reset the profit reference point (setting Profit Deviation to zero).

9. POSSIBLE ERRORS OF THE COPYING PROCESS

9.1 In case a bet can not be copied, a Follower can find the information explaining the reason behind the error in their Profile.

9.2 Examples of errors while copy-betting at Betfair:>

  • "There is not enough money on your Betfair Exchange account"
  • "The bet is prohibited by bookmaker rules"
  • "The Market is suspended"

9.3 Examples of errors while copy-betting at CopyBet:

  • "Your subscription has been suspended due to insufficient funds in your Wallet"
  • "Limit Loss has been exceeded"
  • "The Market has been skipped to protect the interests of the Follower"
  • "There is not enough liquidity in the market to open a bet"
  • "A bet/Cash Out has been skipped"(the copying system wasn't able to define the parameters of a new bet or a Cash Out is not required)
  • "No Market info"

10. BONUSES

10.1 The bonus funds transferred to CopyBet Profiles allow users to pay for Subscriptions for the platform's Tipsters.

10.2 In case there are Client's own funds in their CopyBet profile, these funds are spent in the first place, while the bonus funds are used only after that.

10.3 In case of excessive use of the Company's loyalty programs and/or violation of article 14 of these Terms of Use, the Company reserves the right to cancel the bonus as well as block a Client's Profile and cancel all placed bets, including profit.

10.4 The Company has the right to cancel any bonus and/or any prize if the Company is confident a Client has received them by violating these Terms of Use. In this case, the Company blocks a Client's Profile, and if there are any funds, makes a refund to the payment system that was used by a Client to deposit to their Wallet.

 

COPYBET PLATFORM ACCOUNT TYPES

11. CopyBet account

11.1 A CopyBet account is opened for every Client when they register a Profile

11.2 A CopyBet account can be used only for copying bets.

11.3 A CopyBet account can’t be used for placing bets independently or act as a Tipster.

11.4 A CopyBet account can be used to copy bets from Betfair Exchange accounts and CopyBet Sportsbook accounts.

12. Betfair Exchange account

12.1 A Betfair Exchange account is connected by a Client to their Profile after registration.

12.2 A Betfair Exchange account can be used as a Tipster and for copying bets.

12.3 Bets from a Betfair Exchange account can be copied to CopyBet accounts and other Betfair Exchange accounts.

12.4 A Betfair Exchange account connected to a Profile must belong to a CopyBet Profile owner. In case the data doesn't match, the Company reserves the right to block a Betfair Exchange account and/or a Client's Profile and cancel all commissions received for subscriptions.

13. CopyBet Sportsbook account

13.1 A CopyBet Sportsbook account is opened by a Client in their CopyBet Profile or in CopyBet Sportsbook at https://sportsbook.copybet.com. For more information on opening a Sportsbook account see article 19.

13.2 A CopyBet Sportsbook account can only be a Tipster, which means that it can be used only for placing bets and providing them for copying.

13.3 Bets from a CopyBet Sportsbook account can be copied only to CopyBet accounts.

14. BLOCKING AND SUSPENSION OF ACCOUNTS

14.1 A Client has the right to have only one Profile.

14.2 The Company reserves the right to block an open account and cancel all placed bets, including profit, if:

  • A Client has opened more than one Profile using the same or similar name/nickname, address, phone number, email, IP address, computer or other gadgets, etc.
  • A Client acts as a member of a group of persons that uses the same or similar name/nickname, address, phone number, email, IP address, computer, or other gadgets, which operate by the same or a similar scheme.

14.3 It is not recommended for different Clients to use the same IP address (the same local network, shared computer, or mobile gadget) for placing bets in order to avoid any suspicions of conspiracy (unfair betting). In such cases, a Client shall provide a basis for such usage and obtain the Company’s approval for arrangements for using its services. The Company has the right to suspend Sportsbook accounts of such Clients and ask them to provide documents and other information (including photos) that may confirm their identity.

15. ACCOUNT VERIFICATION

15.1 In order to use the platform and deposit funds to the accounts, a Client shall complete a full verification of their CopyBet profile, which includes:

  • Identity verification (A Client should upload relevant documents to their Profile)
  • Address verification (A Client should upload relevant documents to their Profile)
  • Online selfie (A Client should use a smartphone or a web camera)

15.2 The Company reserves the right to ask a Client for additional documents for identification at any moment.

15.15.3 If a Client refuses to provide additional documents or provides other people’s and/or falsified (edited by means of different applications and graphics editing software) documents, the Company has the right to cancel all bets placed by this Client, block their Profile, and refund their deposited money.

 

DEPOSIT AND WITHDRAWAL OF FUNDS

16. FUNDS DEPOSIT

16.1 Prior to depositing funds, a Client shall verify their Profile.

16.2 A Client agrees with the fact that the payment details they use must belong to them. The Company prohibits using payment details of any third parties. In case of non-compliance, the Company has the right to cancel all bets, refund the deposited money, as well as close all accounts of the Client. The company has the right to charge a Client with the commission for funds transfer.

16.3 If funds are deposited in a currency that is different from the base currency of a Client's account, they will be converted using the Company's internal rates.

16.4 The Company is not responsible to CopyBet Clients for lost profit or losses directly or indirectly incurred due to any delays in the funds depositing procedure. A Client is fully liable for any financial losses associated with untimely funds transferred by the Company to their account.

16.5 The Company bears no responsibility for any additional commissions and limitations of the Client’s financial intermediaries. A Client can find information about additional conditions and fees in corresponding financial institutions.

16.6 The Company reserves the right to cancel a Client's deposit and make a refund using the same payment details used in the deposit in case there are suspicions of unfair betting.

16.7 The Company reserves the right to check the provenance of funds on a Client's account.

17. FUNDS WITHDRAWAL

17.1 Funds can be withdrawn to the payment systems that were used for depositing. If the payment details of deposits and withdrawals are different, the Company has the right to deny a withdrawal request.

17.2 The Company shall process a withdrawal request within two business days.

17.3 In case there are suspicions of unfair betting (multiple accounts, software for using arbitrary situations, capitalizing on arbitrary situations, using accounts for operations not provided by a bookmaker, improper use of Loyalty programs, etc.), the Company has the right to suspend all operations and/or funds withdrawal for the entire period of investigation of a Client's activity.

17.4 The Company has the right to charge a Client with additional commissions if they use different payment systems for deposits and withdrawals of funds. The commission amount is calculated based on the Company's costs incurred by the Company while processing the Client's request for funds transfer.

17.6 The Company reserves the right to deny a Client in funds withdrawal if their withdrawal applications contain payment details of third parties.

17.7 If an account is used improperly and/or there are "empty" transactions on it, the Company reserves the right to deduct from a Client's account the total of expenses incurred by the Company while processing their request for funds transfer.

 

PLATFORM TOOLS

18. Rating

18.1 The rating is the main tool of the CopyBet platform.

18.2 The Rating includes several statistical parameters, which are calculated based on the history of every CopyBet Profile, including the rank in the Rating calculated based on a CopyBet Profile profit over a period in percentage.

18.3 Before making it to the major Rating, all accounts of new Clients are added to the Sandbox.

18.3.1 The period of time accounts stay in the Sandbox is at least 7 days, during which the minimum number of 5 Markets must be closed. The Rating moderators have the right to extend this period for as long as necessary to control the account activity.

18.3.2 Accounts are moved from the Sandbox to the Rating and vice versa automatically. When it happens, the system sends a Client a notification email.

18.3.3 The Company reserves the right to bar the Client from being added to the Rating without giving any reasons.

18.4 In order to reveal and timely prevent any types of unfair betting, the Rating is moderated on a regular basis.

18.4.1 Among other things, unfair betting includes multiple accounts, software for using arbitrary situations, capitalizing on arbitrary situations, using accounts for operations not provided by a bookmaker, improper use of Loyalty programs, etc.

18.4.2 If the Rating moderator reveals unfair betting, a Client’s account will be moved to the Sandbox.

18.5 A Client, who believes they were undeservedly removed from the Rating, has the right to send the Company a complaint to info@copybet.com.

19. COPYBET SPORTSBOOK ACCOUNT

19.1 OPENING A COPYBET SPORTSBOOK ACCOUNT

19.1.1 In order to use and deposit to the Sportsbook Account, as well as to place bets, the Client shall verify their Profile by confirming the following information:

  • Date of birth and the document to confirm that a Client is over eighteen (18) years of age or the applicable legal age of majority as stipulated in the jurisdiction of their residence
  • First and last name
  • Full residential address
  • Valid email address
  • A username and a password

19.1.2 A Client is also obliged:

  • To be a natural person
  • Not to be a professional player in any sport, competition, or league where the Company provides the Clients with the opportunity to place bets
  • Not to be an owner, trainer or anyhow connected with a sports club/participants in any sport, competition or league where the Company provides the Clients with the opportunity to place bets
  • Not to place bets on behalf of participants of events
  • Not to be restricted by limited legal capacity
  • Not to act on behalf of any other party
  • Not to be classified as a compulsive problem gambler, and/or be included (whether voluntarily or involuntarily) on any register or database of excluded players
  • Not to deposit money originating from criminal and/or other illegal activities
  • Not to deposit money via bank card, which a Client is not authorized to use and/or use a bank card in a jurisdiction, in which betting and gaming are prohibited
  • Not to conduct any criminal activities whereby a Company’s Sportsbook account is directly or indirectly involved
  • Not to use the Company's services if it is illegal in their country of residence. A Client has to make sure that they follow the laws of their country of residence, are fully responsible for opening accounts, and guarantee that gambling is not prohibited in their country of residence. The Company reserves the right to limit access to all or several sections of its website depending on some particular jurisdictions or territories
  • Not to find the Company's official website or services offensive, objectionable, unfair, or indecent
  • To maintain their Profile details at the Company up-to-date in terms of the following: full name, country of residence and, valid email address.

19.1.3 A tipster applying to open a Profile at the Company acknowledges and accepts:

  • All definitions and stipulations as stated under the Company’s Terms of Use
  • The Company's Terms of Use as currently published on its official website, as well as any possible future changes to them
  • That their cooperation with the Company is governed by:

    (i) the Company's Terms of Use as published in English

    (ii) any regulatory provisions or other decisions made by the Company

    (iii) the governing law of the place where the Terms of Use are applied

19.2 BETTING RULES

19.2.1 The Company accepts bets on the outcome of sporting and other events with a deliberately unknown result, by using telecommunication networks for this procedure.

19.2.2 Every time when downloading the client application, regardless of the media resource used for that (via the Internet or mobile services), opening a CopyBet Sportsbook account and/or using an existing account, placing a bet or participating in any games, taking any prize, a Client confirms their consent with the current draft of the Terms of Use and undertakes the obligation to act in accordance with their regulations.

19.2.3 The Company reserves the right to refuse to open a CopyBet Sportsbook account to any Client.

19.2.4 The Company has the right to cancel bets, winnings and any bonuses on all accounts suspected of fraudulent activity or unfair betting. This decision is based on an internal investigation covering and taking into account the size, volume, and nature of the bets and etc.

19.2.5 The Company has the right to suspend transactions and/or the payment of funds on the account in case of suspected unfair betting (multiple accounts, software for using arbitrary situations, capitalizing on arbitrary situations, using accounts for operations not provided by a bookmaker, abuse of Loyalty programs, etc.). In such cases, the Company has the right to perform a verification of the Client's activity for up to 14 working days, until the end of which all transactions on the account will be suspended.

19.2.6 If there are any suspicions of the honesty of the bets placed, the Company has the right to contact the customer and request additional information or ask leading questions about these bets, such as the explanations of the betting principle, why the event aroused the tipster's interest, as well as any other questions related to the bet, may be requested, which will help the Company to understand the honesty of betting. In case that the Company still has doubts about the honesty of bets placed, the Company reserves the right to block the Client's account, cancel all bets and allow the withdrawal of funds deposited.

19.2.7 In case of violations of the existing Rules the Company has the right to block the Client's Profile by giving the opportunity to withdraw only the amount of funds deposited.

19.3 POLICY OF USE OF THE COMPANY'S OFFICIAL WEBSITE

19.3.1 The Company bears no responsibility for any losses or damages incurred by a Client as resulting from the use of its official website or its content. This provision equally applies to the use of the website by any person, inability to access the website, to delays in functioning or transmission of data, failures in communication lines, as well as any errors, misprints, or omissions in the content of the website.

19.3.2 Loading photos and videos from the Company's official website or its sub-sites is permitted only for private use. Publication, transmission, or reproduction of this data for any other purpose is strictly prohibited.

19.4 POLICY OF BETS

19.4.1 The values of the parameters (including "Handicap" and "Total" Bets) and coefficients of the events specified in the line of the current day may change after any Bet but conditions of the Bets placed before remain the same, except in cases of technical and obvious mistakes in the line.

19.4.2 Only the amount confirmed and registered by the Company is accepted as an amount of Bet.

19.4.3 A Client is the only person who is responsible for Bets. Once a Bet is made and its acceptance is confirmed by the Company, it cannot be changed or canceled by a Client. The Company bears no responsibility for the "lost" or "double" Bets made by Clients. Please, be very careful when checking parameters of all the Bets you have placed on every stage.

19.4.4 A Client's losing their password cannot be a reason for the cancellation of a Bet or the cancellation of the request for payment of winnings.

19.4.5 A Bet is considered accepted as soon as it is confirmed by the Company. All accepted Bets are displayed in the "Bet History" menu. In some cases, there may be a delay until a Bet is listed in the above-mentioned menu. In case of any dispute, the time when a Bet was registered in the Company’s system is considered to be its true submission time. Even If a Client did not receive any notification about the acceptance of a Bet, it is still considered to be accepted if it is displayed in the "Bet History" menu.

19.4.6 Failures of communication or other technical issues in Client's communications are not a reason for the cancellation of a Bet if this Bet has been registered on the Company's server.

19.5 DATA DISPLAY

19.5.1 The Company is not responsible for the accuracy, completeness, and timeliness of the proposed information services, including data on "Live" events and mailing services.

19.5.2 The Company makes every effort to make the information on events (such as results, the time and duration of a game, and the statistics of teams /players, etc.) be correct. However, this information is displayed only for informational purposes and the Company is not responsible for any errors or delays in this data.

19.5.3 The Company is not responsible and does not accept any claims regarding the accuracy of the translation of team names and the names of the players from foreign languages.

19.5.4 If in the indicated event/match there are more than one member with the same surname and during the Bet acceptance the full name of the athlete or other features identifying them uniquely have not been indicated, all Bets on positions with this athlete are refundable.

19.5.5 If in the name of the match or position one or more entrants are indicated in the line incorrectly (except for errors in translation when the other team/entrant of the represented tournament is indicated instead of the necessary one), all the Bets on that event are recognized as invalid and a return is made. Only the Company has the right to determine the events belonging to different categories.19.5.5 If in the name of the match or position one or more entrants are indicated in the line incorrectly (except for errors in translation when the other team/entrant of the represented tournament is indicated instead of the necessary one), all the Bets on that event are recognized as invalid and a return is made. Only the Company has the right to determine the events belonging to different categories.

19.5.6 In the cases when the specific details of the team, such as a particular age group (for example U18 years/U21 years/youth teams), gender (women), or the status of the team (reserve) are not indicated thus resulting in the marking of the other team in the line instead of the declared one, all Bets on this match are refundable. In other cases, when there are incomplete names or possible grammar errors in the line, all Bets remain in force. If the gender of participants is not indicated in the line, it is considered that the gender of teams is male. In the case when women’s teams are participating in a match, it is necessary to have a detailed indication about it in the line, otherwise, Bets on this match are a subject to return.

19.5.7 The date and time indicated in the line are the date and time, after which Bets on the event (except for "Live" events) are no longer accepted and do not necessarily match the date and time of the actual start of the event. The actual time of the event for counting the Bets results is considered the time of the start of the event, which is determined based on the official documents of the organization conducting the competition, as well as the Company's data.

19.5.8 If the place of conducting a meeting is not indicated in the line, the host of the field is indicated first (except for competitions of American types of sports) in the list of events. All the information contained in the "cap" relating to a particular sport, is of an ancillary character. Possible errors in the given information are not a ground for the return of bets.

19.5.9 During the acceptance of Bets for "Live" events, a delay, the value of which may vary depending on the sport, market, and other features, is determined exclusively by the Company for security and protection from the Clients' subsequent Bets.

19.5.10 For the Clients' convenience and taking into account the specificity of "Live" events, coefficients for which change very often, a Client can choose one of the following options: "Accept all changes in the coefficients", "Accept only marked-up coefficients" or "Do not accept Bets if the coefficients change," which determine a corresponding algorithm of a Bet.

19.5.11 Incorrectly indicated date of the conducted match is not a ground for the cancellation of a Bet.

19.5.12 If a match began at the time, at which it was previously interrupted and it was not stipulated in the line, the Bets are refundable.

19.6 INTERLOCKING EVENTS AND OUTCOMES

19.6.1 In "Multiple" and "System" Bets, it is forbidden to include different events that relate to the same match and can be interconnected. If any events that relate to the given match were included in such Bets, these Bets are refundable, even if the computer program of accepting the Bets did not block them when accepting. The Company reserves the exclusive right to determine whether the events are connected in case any disputes arise.

19.6.2 In the game on "Qualify/Not qualify from the group" in "Multiple" and "System" Bets, it is allowed only to bet on one team from the given group. If this condition is violated in such bets on "Qualify/Not qualify from the group", the given Bets are refundable, even if the computer program accepting the Bets did not block them bet when accepting. The Company reserves the exclusive right to decide whether to accept bets on the position of "Qualify/Not qualify" in "Multiple", "System", and "Single" bets.

19.7 OBVIOUS AND TECHNICAL ERRORS

19.7.1 The Company is not responsible for errors in typing, transfer or counting of Bets. In particular, the Company reserves the right to correct obvious errors made while entering information on betting coefficients and/or calculation of the amounts of Bets (for example, errors in the coefficients indicated in teams incorrectly, incorrectly indicated events, etc.), or declare invalid the corresponding Bets even after completion of the event. In the cases of correcting obvious errors, Bets are returned. The most common types of technical errors are the following:

19.7.2 Errors of input of coefficients – when the coefficients (or the parameters of the “Handicap/Total” Bets, etc.) are displayed without a decimal separator (dot or comma) or with any additional digit in the number. For example: instead of the coefficient 1.8, 18 is displayed, instead of 2, 23 is displayed, instead of 3, 30 is displayed, etc.

19.7.3 “Mirror Errors” – when the coefficients for players are displayed in a diametrically opposite manner. In this case, the favorite of the game (including current favorite of the “Live” event) is displayed with the coefficient exceeding the coefficient of the outsider of the given event.

Example: Basketball. Barcelona-Unicaja. The winner of the match. Instead of [1.2 and 4], [4 and 1.2] is displayed.

19.7.4 Writing errors – if all the coefficients are indicated correctly but the teams are written in an incorrect order (usually occurs for events taking place on a neutral field).

Meaning for the previous example record:

[Basketball. Unicaja-Barcelona. The winner of the match. 1.2 and 4]

instead of

[Basketball. Barcelona-Unicaja. The winner of the match. 1.2 and 4].

Clear indicators of obvious errors are a very large difference in the coefficients of the CopyBet Sportsbook and other bookmakers, as well as the coefficients that are not backed up by anything significant for this match. The right to determine the nature of errors belongs exclusively to the Company.

19.7.5 The Company reserves the right to cancel the Bets made on deliberately incorrect coefficients. A Client will be informed about changes in their Sportsbook account balance immediately.

19.7.6 The Company reserves the right to cancel the Bets even after the end of the event if these Bets are won by a Client as a result of a technical failure or an obvious error.

19.7.7 In the cases when due to technical reasons the Client’s Bets were not maintained by the necessary amount of funds in their Sportsbook account, these Bets are considered as invalid and refundable.

19.7.8 In the case of any mistakes in financial operations on a Client’s Sportsbook account, a Client shall immediately notify the Company about the above-mentioned mistakes. If such mistakes resulted in a negative balance on a Client’s Sportsbook account, the Company has the right to cancel the Bets despite the fact that they were made before the error occurred.

19.7.9 The Company reserves the right to bring a Client to responsibility for any damage caused to the Company if a Client used a technical or administrative error intentionally when making a deposit and/or other financial on their Sportsbook account.

19.8 BETS ON CREDIT

19.8.1 The Company does not accept any Bets or provide services to Clients on credit. All Bets and services must be paid by a Client with funds from their Sportsbook account.

19.9 RESTRICTIONS ON BETS

19.9.1 The Company has the right to deny a Client in placing Bets without giving any reason and reserves the right to close or temporarily block Sportsbook accounts of individual Clients without prior notice.

19.9.2 The minimum and maximum size of Bets for all sporting events is defined by the Company and is subject to changes without prior written notice to Clients. In addition, the Company reserves the right to impose special restrictions on Sportsbook accounts of individual Clients.

19.9.3 The Company’s Clients are not recommended to place Bets from the same IP-address (from the same computer, local area network, or mobile devise) in order to avoid suspicion of collusion (cheating). In such cases, a Client shall to give reasons for using provided services and have them approved by the Company. The Company has the right to block Sportsbook accounts of such Clients and ask them to send the documents and other data (including photos) verifying their registered identity.

19.9.4 Winnings on Bets are paid only within the limits set with maximum limits of the Company. If a Client has made a Bet and the winning exceeds the maximum, the Company is not obliged to pay any amount of money exceeding the maximum limit.

19.10 LATE BETS

19.10.1 Bets placed after the start of the event (except the Bets for “Live” events) are invalid and returnable in all cases, while “Multiple” and “System” Bets are calculated using the coefficient equal to 1 (One). Any Bet (including Bets for “Live” events) made on an event, the result of which is already known by the time of the Bet acceptance is considered invalid and refundable.

19.10.2 If a Client wishes to challenge the time of the start of the event, they must provide an official document (or a link to the website of organizers of the given event) to the Company, which confirms the actual time of the start of the event on which the given Bet was made.

19.10.3 In the case of any disputes regarding the time of the start of the event, if the organizers of the above-mentioned event cannot provide official information on the matter, the Company’s information about the start time of the event is considered the only correct one.

19.11 REFUND

19.11.1 If a refund is declared about the Bet, such Bet is considered as won with the coefficient of 1 (One). In the case of “Single” Bets, this means that a Client will get back the amount of money they placed on this Bet. In the case of “Multiple” or “System” Bets, the total coefficient will be changed in the following way: in the event, where a refund occurred, the coefficient will get the value 1 (One), the coefficients on the remaining events will remain unchanged, and the final coefficient will be counted according to a similar scheme. Only the coefficient of the outcome on the event, on which was given a refund (one of the factors (multipliers) of the final coefficient of “Multiple” or “System”), will get the value 1 (One).

19.11..2 A Bet is refunded if as a result of the match the total number of scored goals is equal to the total of the Bet and among the proposed outcomes of the given total Bet there was no option “Indicated number of goals”. A Bet is refunded in a similar way for the individual totals, totals of the player, totals of cards/corners/removals, fouls, and other parameters if the final value of the match and the proposed parameter of the total are equal.

19.12 FIXED MATCHES

19.12.1 In the case of possible interference in the match result and the formation of the coefficients for the match (including cases of suspicion in match-fixing), the Company reserves the right to suspend the payments on this event or cancel the Bets on this match, as well as hand over the information to the appropriate authorities for further investigation and prevention of similar incidents.

19.12.2 The Company reserves the right to suspend the payment of the Bets and make a refund on them if there are solid reasons to believe this match was fixed. Such reasons may be based on the size, number, and nature of the Bets made using one or all of the possible methods of betting.

In such cases, the decision of the governing bodies of relevant federations and regulatory bodies are also taken into account. In such cases, the Company reserves the right to hand over the information to all concerned parties for further investigation and to prevent similar incidents in the future.

19.13 NEUTRAL FIELD

19.13.1 In the cases when the match is transferred to a neutral field (NF), the Bets remain valid but they are refundable in the cases when the match is transferred to the opponent’s field. In the case when both teams are from the same city and the match is transferred to any other field, Bets are valid and are not refundable. In international matches, the refund of Bets is made only when the match is transferred to the field of an opponent country.

19.14 INTERRUPTED EVENTS

19.14.1 An event is considered interrupted if there was no play for an indispensable amount of playing time specified according to the rules, even if the result at which the event was interrupted is later confirmed to be final.

19.14.2 The matches are considered as ended if they have been interrupted (not finished) in the timeframe specified below:

Soccer - 90 min.

Futsal (duration 2 x 20 minutes.) - 35 minutes

Futsal (duration 2 x 25 minutes.) - 45 minutes

Basketball 48 minutes (NBA, and PBA, CBA) - 43 min

Hockey NHL (National Hockey League) - 55 min

Bandy - 60 min

Eurohockey - 50 min

American football - 55 min

Baseball – pre-match 5 periods (innings), live 9 periods (innings)

Handball - 50 min

19.14.3 For interrupted events recognized as canceled (if not otherwise stipulated in the Rules of the sport), all Bets are refundable, except for ones for which the result is exactly defined at the time of the stop of the event. For interrupted events, Bets on the relative performance time (periods, etc.) are subject to unconditional return.

19.15 EVENTS TRANSFER

19.15.1 If the start time of the event has been changed and otherwise is not stipulated in the Rules of sports, all Bets on the event are refundable.

19.15.2 In the cases of “Passing to the next round” matches, when the game is postponed to subsequent days or the field is changed, the Bets remain valid. If the “Passing” of the team, which goes to the next round, is later canceled because of any reason, the event is disregarded and the payment is made according to the results of played matches. If the second match did not take place or was interrupted, then all Bets on it, including the “Passing”, are refundable. Payouts on the “Passing” are made only for Bets made before the first match. If none of the matches takes place, the Bets will be refunded.

19.16 CALCULATION OF BETS

19.16.1 The Company validates the results on the basis of official reports and alternative sources of information (including videos of the event) after the event is finished. Calculation of Bets is based on the results published on the Company’s website at www.copybet.com in the “Results” section. In the case of discrepancy of results from different sources of information, as well as in the case of their obvious mistakes, the final decision to determine the results belongs to the Company.

19.16.2 All claims of the Clients regarding the correctness of the results published on the Company’s website should be based only on the basis of official sources of information (websites of regulatory bodies for these championships). Information from other sources cannot be considered a basis for the reviewing/recalculation of Bets.

19.16.3 Valid (factual) results considered to be the results, which are announced on the basis of official protocols or other legit sources of information right after the end of the event.

The Company uses the following official sources:

www.atptennis.com

www.ausopen.com

www.beto.gr

www.bundesliga.at

www.bundesliga.de

www.daviscup.com

www.euroleague.net

www.fedcup.com

www.fhr.ru

www.fide.com

www.fifa.com

www.gazzetta.it

www.iccworldtwenty18.com

www.itftennis.com

www.laliga.es

www.lfp.fr

www.mlb.com

www.mlssoccer.com

www.nasdaq.com

www.nba.com

www.nfl.com

www.nhl.com

www.nyse.com

www.pgatour.com

www.premierleague.com

www.rfpl.org

www.rolandgarros.com

www.rusbandy.ru

www.russiabasket.ru

www.sportinglife.com

www.turkish-soccer.com

www.uefa.com

www.usopen.org

www.volley.ru

www.wimbledon.com

www.wtatour.com

The Company can use other official sources if necessary.

In exceptional cases, the Company reserves the right to use video reviews to adjudge the true result.

19.16.4 “Live” events Bet results are calculated based on what is known immediately after the end of the event/competition. All following changes (for example, changes by decision of a jury after the game) are not taken into account while deciding the Bets. The Company itself calculates these Bets based on its statistical data about the actual course of the game. If otherwise is not indicated, all “Live” Bets on non-participating athletes in the competition will be invalid.

19.16.5 In cases when the Company’s statistics based on TV coverage are different from the official statistics, the Bets are calculated according to the Company’s statistics.

19.16.6 If more than one participant or team is declared as a winner of the competition, the coefficient of winnings is divided by the number of winners. In this case, the coefficient can’t be less than 1 (One).

19.16.7 All operations on Sportsbook accounts are made in the currency chosen by a Client during account registration.

19.16.8 All Bets, the outcomes for which are already known (in particular, Bets on “Who will score the next goal” or “Win a certain part of the match), are considered valid and are calculated even if the event or tournament was suspended.

19.16.9 If a match is not completed and is considered incomplete, then all Bets on it are refundable (except what is mentioned in article 16.1), even if the result, at which the event was interrupted is later confirmed as final.

19.16.10 The result announced on the day of the match is taken for the result of the match, if it does not contradict the special rules of individual sports. Any possible changes in the result of the event, conditioned by the revision of the results of the event by governing bodies and disciplinary penalties of teams are not taken into account and the initial results of the calculation of Bets remain in force.

19.17 NON-PARTICIPATION IN THE EVENT

19.17.1 If it does not contradict with the special rules of individual sports, when an event participant, who a Bet was made on, for whatever reason cannot take part in the event, a Bet is considered valid and lost by a Client. The exceptions are the following cases:

  • The event (tournament) is canceled;
  • The event (tournament) is considered invalid;
  • The location of the event was changed;
  • The event (tournament) is interrupted or postponed.

19.17.2 In the case of “Who is taller” Bets with two outcomes, if one of the participants refuses to take part before the event/tournament, a Bet is refundable.

19.18 RULES OF SPORTS BETS

19.18.1 Additional information about types of Bets on different sports is indicated in the Rules of sports Bets.

19.18.2 Sports Bets rules take precedence over the general Rules.

19.18.3 Some Types of Bets:

19.18.4 In the case of Bets on “Odd number/Even number of Total”, regardless of the sports and the proposed position (including total goals/cards/fouls, etc.) if the result is “0′′, the Bets are calculated as “Even number”

19.18.5 All Bets on the number of medals are calculated according to the official medal table at the end of the event. Any changes undertaken by the governing bodies later are not taken into account.

19.18.6 Any medals won by the country team in any competitions shall be considered as one regardless of the number of participants in this team.

19.18.7 In the case when some market has the potential outcome “Any other”, this outcome includes all participants of the event not listed in the options of that market separately.

19.18.8 In the case of game on any event in the “Additional markets” of tours (total number of goals, wins, losses, draws, angular, yellow cards, etc.), only those matches of the tour are taken into account, which are included in the daily line.

19.19 FINANCIAL LIMITATIONS

19.19.1 The minimum Bet on any event in any category is equivalent to 0.1 EUR in the currency of a Sportsbook account.

19.19.2 The maximum winning coefficient for “Multiple” and “System” bets is 1,000. “Multiple” Bets and each variant in “System” Bets, in which the coefficient of winnings exceeds the maximum, are calculated with the coefficient of 1,000. In these cases, the sum of winnings cannot exceed the maximum payment for a single Bet.

19.19.3 The maximum amount of a Bet on the event depends on the sport and the event. It is defined by the Company specifically for each event and each type of a Bet. This amount for any type of a Bet is subject to change without prior written notice. The Company reserves the right to limit the maximum Bet amounts on individual events, as well as introduce and remove specific restrictions on the accounts of individual Clients without notice or explanation of reasons.

19.19.4 All financial restrictions may apply to any individual Client or a group of Clients acting as a collective unit, who have placed Bets containing the same match selections. If a Client places a series of Bets with the same selections, the total payout for them may be limited to the amount of one maximum payment regulated by existing restrictions.

 

SETTLEMENT PROCEDURE AND COMMISSION (PAYMENT FOR A SUBSRCIPTION)

20. The commission

20.1 Commission is paid only to a Tipster of a bet (not an original Tipster), an Affiliate, and the CopyBet platform.

20.2 Ratio of commission amounts: 70% to a Tipster, 30% to CopyBet.

20.3 30% of the CopyBet commission share is paid to an Affiliate if there is any.

20.4 Commission is paid according to two different schemes depending on the subscription type specified by a Tipster.

20.5 Commission is fixed; it is specified by a Tipster on the "My Followers" page of the web-platform.

20.6 Commission for "Per period" and "Per event" subscription types is reserved and deducted from the Follower's Wallet.

21. COMMISSION OF THE “PER PERIOD” SUBSCRIPTION SCHEME

21.1 Commission is calculated for the periods of 1, 2, or 4 weeks.

21.2 Commission to be paid to a Tipster is reserved in a Follower's Wallet and transferred to a Tipster at the end of a period (excluding periods, when not a single bet was copied, in this case, the commission is not paid).

21.3 Commission for the periods that haven't started yet or for the current period without a single bet copied is released from hold in a Follower's Wallet.

21.4 A subscription starts when the service receives the command to start a subscription and lasts for 1 whole period.

22. COMMISSION OF THE TO "PER EVENT" SUBSCRIPTION SCHEME

22.1 Commission is paid for a specific Event copied by a Follower from a Tipster.

22.2 Commission is transferred to a Tipster after an Event is over. Commission to an Affiliate is calculated and transferred after a Tipster receives their commission for an Event.

23. SUBSCRIPTION PAYMENTS TO A Tipster/AN AFFILIATE

23.1 Commission is paid to a Tipster and an Affiliate after the subscription period or an event is over.

23.2 In case a Follower has any claims to the calculations and payments, they have the right to submit an official request to the Company, which will be processed by the Payment department within 72 hours from the moment the funds were transferred.

23.3 Nuances of calculations according to "Per period" subscription scheme:

23.3.1 When the subscription period is over, the subscription is renewed automatically. This option is enabled by default but a Client always can change settings in the “My Tipsters” section of the web-platform. If the subscription can't be renewed due to some reasons (for instance, insufficient funds in a Follower's Wallet), the subscription is paused.

23.3.2 Resuming the subscription doesn't change the calculation period (it still starts with the subscription starting time).

23.3.3 Exceptions:

  • If a subscription with an automatic renewal was paused due to lack of funds a Client has to unsubscribe and then subscribe to a Tipster again (a period starts all over again).
  • If a Tipster changes subscription conditions, a subscription will not be renewed automatically, so a Follower has to enable this option manually.
  • If not a single bet was copied during the subscription period, all subscription payments are returned to a Follower.

24. CHANGING OF SUBSCRIPTION CONDITIONS BY A TIPSTER

24.1 In case a Tipster changes subscription conditions for the worse (increases the price), Followers are notified by email and an option of automatic renewal of a subscription is disabled.

 

AFFILIATE PROGRAM

25. CopyBet Affiliate Program

25.1 Each user automatically becomes an Affiliate. They receive a unique affiliate code, which is added to all marketing materials offered by CopyBet.

25.2 An Affiliate starts earning affiliate commission if a new Client attracted by them used their affiliate link to visit the website, registered a Profile in the system, and paid for a subscription.

25.3 Affiliate commission is paid to the CopyBet participants, who are specified as an "Affiliate" in their Profile for the Clients they attracted. In case an "Affiliate" is not specified in the Profile of an attracted Client, the Affiliate commission is not paid.

25.4 An Affiliate receives 30% of the CopyBet platform's profit.

25.5 Commission is charged and paid in US Dollars. If Affiliate’s Wallet currency differs from US Dollars, the exchange is made according to the CopyBet platform's rates

 

RESPONSIBILITIES OF PARTIES

26. RESPONSIBILITIES OF A FOLLOWER

26.1 Participation in CopyBet as a Follower implies the absolute acceptance of CopyBet Terms of Use.

26.2 A Follower accepts the fact that profitability over the past periods does not guarantee the same results in the future.

26.3 A Follower agrees that a Tipster can use any system or strategy while placing their bets.

26.4 A Follower assumes responsibilities for having enough funds on their Profile for executing bets, regardless of whether they are copied, opened manually or automatically.

27. Responsibilities of a TIPSTER

27.1 Participation in CopyBet as a Tipster implies the absolute acceptance of CopyBet Terms of Use.

27.2 A Tipster accepts that ignorance or misreading of these Terms of Use doesn't release them from responsibility for financial results of their activity and/or risks.

27.3 A Tipster accepts the fact that a Follower can open, close, and modify bets on their CopyBet Profile, whether they were copied from a Tipster's Betfair Exchange account or placed by a Follower on their own behalf.

27.4 A Tipster aсknowledges the fact that in case CopyBet suspects them of any unfair betting, the Company reserves the right to exclude them from the Rating until the clarification of all attending circumstances and place restrictions on a Tipster's deposit/withdrawal operations on a unilateral basis, as well as block their Profile and provide them with the opportunity to withdraw their deposited funds.

Unfair betting may imply multiple accounts, software for using arbitrary situations, capitalizing on arbitrary situations, using accounts for operations not provided by a bookmaker, improper use of Loyalty programs, etc.

28. RESPONSIBILITIES OF THE COMPANY

28.1 The Company shall provide Clients of CopyBet with a complete package of services according to these Terms of Use. The Company is liable for the proper performance of technological solutions according to these Terms of Use.

28.2 The Company bears no liability to participants of CopyBet for lost profit or losses, which may directly or indirectly occur or not occur as a result of operations performed on Followers' or Tipsters' CopyBet Profiles.

28.3 The Company bears no liability to participants of CopyBet for lost profit or losses, which may directly or indirectly occur as a result of their ignorance of regulatory documents and/or cooperation schemes.

28.4 The Company doesn't evaluate Tipsters' professional skills and suitability at any stage of their activity and bears no responsibility to Followers for any losses or lost profit they may incur.

28.5 The Company is not liable for:

28.5.1 Risks of intentional or unintentional non-observance of Followers' interests by a Tipster. In this case, all possible risks fall on Followers.

28.5.2 Fraud with Followers' funds on behalf of a Tipster. In this case, all possible risks fall on Followers.

28.5.3 A Tipster losing access to their CopyBet Profile, as well as the third parties gaining access to a Betfair Exchange account. In this case, all possible risks fall on a Tipster.

28.5.4 A Follower losing access to their CopyBet Profile, as well as the third parties gaining access to a Betfair Exchange account. In this case, all possible risks fall on a Follower.

28.5.5 Unforeseen delays when withdrawing funds from or depositing to the Wallet.

28.5.6 Technical malfunction, if it occurs through no fault of the Company, but of the Company's partner or other parties, who are not the Company's employees.

28.5.7 Tipsters' or Followers' losses, if they occur during the maintenance operations on the Company's servers.

28.6 The company reserves the right to deny a client in registering a Profile, passing verification, and providing them with services with no reason given.

28.7 The company does not have the right to provide investment recommendations or any other information that may motivate a Client to place bets or subscribe to some particular Tipster.

 

DISPUTE RESOLUTION

29. Dispute resolution

29.1 In case a participant of CopyBet has any complaints or suggestions or is not satisfied with any of its aspects, they have the right to send them to the Company via email address: - info@copybet.com.

29.2 When filing a complaint, a Client has to specify exactly (in their opinion) what article of these Terms of Use has been violated by the Company.

29.3 The decision on the complaint will be made based on these Terms of Use within 7 business days.

 

APPLICATION OF COPYBET TERMS OF USE

30. APPLICATION OF COPYBET TERMS OF USE

30.1 These Terms of Use come into effect at the moment when a Client registers a CopyBet Profile

30.2 In case any conflicts between articles of these Terms of Use and any other regulatory document of the Company arise, the articles of this document are considered prevailing over the articles of other regulatory documents.

30.3 CopyBet is the Company's self-design project. The terms and the ways of calculations may differ from the terms of other similar services in the field.

30.4 The Company reserves the right to introduce insignificant changes to these Terms and Conditions at any time. In the case of any material amendments to these Terms and Conditions, the Company will provide a Client with a prior notice of such amendments, including the date they come into effect. A notice can be sent via a pop-up message on the Company’s website and/or mobile application when a Client logs into their Profile and/or gets an email. Upon being informed of the changes, if a Client wants to continue using the Company’s services, they will be asked to ‘Agree’ to the changes. A Client’s continued use of the services after receiving a notice will be deemed to be their acceptance of the changes. In case a Client disagrees to the material changes, they will not be allowed to use the Company’s services but shall always have the opportunity to withdraw their funds from their Profile.

 

KYC AND AML POLICIES

31. KYC and AML policies

31.1 The KYC (Know Your Client) procedure is carried out on the side of the CopyBet platform. A Client won't be able to use the platform and deposit funds to their CopyBet account until they verify their identity and residence address.

31.2 The AML (Anti Money Laundering) policy is an internal document of the Company, which describes procedures of checking a Client when they perform balance operations on their CopyBet Profiles. The document may be provided to all concerned partners of the Company upon request.

 

PROTECTION OF FUNDS

32. PROTECTION OF FUNDS

32.1 Clients’ funds are kept in segregated accounts, separate from the Company’s funds, to guarantee that they are safe.

32.2 In case of any financial woes at the Company, Clients’ funds will not be used to the benefit of the Company. Funds withdrawal will be available as usual.

32.3 According to the UK Gambling Commission regulation, the level of protection of Clients’ funds specified in article 31.1 is considered as high.

 

COMMUNICATION WITH THE COPYBET CLIENT SUPPORT AND OTHER EMPLOYEES OF THE COMPANY

33. COMMUNICATION WITH THE COPYBET CLIENT SUPPORT AND OTHER EMPLOYEES OF THE COMPANY

33.1 Client’s communication with the Company staff shouldn’t contain any foul or offensive language, insulting words, or threats. A Client should show respect to all CopyBet employees when communicating with them.

In case this article is violated, the Company has the right to:

  • Deny a Client in assistance and temporarily or constantly block their right to contact the Company’s Client Support.
  • Stop this Client’s account servicing and refund their money.

 

PRIVACY POLICY

34. PRIVACY POLICY

34.1 The Company reserves the right to keep the following information confidential:

34.1.1 Information about technologies, algorithms, or any other internal operating procedures of the Company, including information about its Clients and employees.

34.1.2 Information that may cause violations of the privacy policy concerning its employees, owners, affiliates, clients, and other related parties.

34.1.3 Information that may cause violations of the privacy policy on the part of its employees, owners, affiliates, clients, and other related parties.

34.1.4 Exceptions are the cases when the information is demanded by an authoritative regulatory body upon official request.

 

This website is owned by CopyBet UK Ltd. CopyBet UK is regulated and licensed by the UK Gambling Commission, operating license No. 000-053774-N-330744-002. The company's registered address is 3rd Floor, 120 Baker Street, London W1U 6TU. The company's business address is Office 116, N.1 Royal Exchange, London, EC3V 3DG.